We’d love to hear from you! Whether you have product inquiries, order issues, pre-purchase questions, after-sales support needs, or general suggestions, our team is always ready to provide you with professional and timely assistance.
At Pumpcaddy, we value every customer’s experience. We strive to respond to all customer messages within 24 business hours to resolve your concerns efficiently.
Get In Touch
Email Address: service@pumpcaddy.com
Company Information
Brand Name: Pumpcaddy
Operating Company: Xiangyang Youxian Trading Co., Ltd.
Registered Address: Room 1201-3, No. 34 Dengcheng Xinju, Wuliu Avenue, Fancheng District, Xiangyang City, Hubei Province, China
Company Statement: Pumpcaddy brand and the official website pumpcaddy.com are fully operated and managed by Xiangyang Youxian Trading Co., Ltd. All business services, product sales and after-sales support are undertaken by our official team.
Working Hours
Monday – Friday: 9:00 AM – 6:00 PM (UTC+8)
We do not provide customer service on weekends and official public holidays. All messages received during off-hours will be processed in priority on the next business day.